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Renewing track loader

Posted: Wed Mar 03, 2021 9:16 am
by Thequilter60
Hi I have been trying to buy this years tracknloader but PayPal cancelled the purchase and the app will not process payment. Can you advice on how I can pay please. It runs out tomorrow the 4th.
Help
Thanks Steve

Re: Renewing track loader

Posted: Sat Mar 06, 2021 12:24 pm
by admin
Hi Steve,
yes, there is indeed a problem for payments from UK at the moment. I have sent you an email.

Re: Renewing track loader

Posted: Thu May 20, 2021 12:59 pm
by haydn-thomas
I have the same problem, is there a workaround? I would hate to lose my historical data

ht

Re: Renewing track loader

Posted: Sun Aug 01, 2021 10:02 am
by tqdelivery
Same here on 1st August, any workaround found guys?

Re: Renewing track loader

Posted: Sun Aug 08, 2021 8:37 am
by admin
Hi,
unfortunately payment still cannot be supported because of new tax regulations, I hope Google will provide a solution sooner or later for automatic tax handling. In the meantime users from UK should contact Greenalp Support via email to find an individual solution.

Re: Renewing track loader

Posted: Sun Jan 23, 2022 4:09 pm
by haydn-thomas
Any progress on a workaround for renewing Track loader from the UK? - so frustrating PayPal will not allow

Re: Renewing track loader

Posted: Sun Feb 20, 2022 4:23 pm
by admin
Hi,
sorry, no news so far. Because of new tax regulation since Brexit, Greenalp cannot accept payments from UK anymore. I still hope that Google will offer an automated solution for UK tax handling as they do also for other countries. But to be honest, it doesn't look like it will happen soon.

Re: Renewing track loader

Posted: Tue May 17, 2022 9:05 pm
by haydn-thomas
This is so disappointing, I enjoyed looking back on places myself and sister had visited in the past. Being located at different ends of the country there was also the peace of mind for both of us knowing where the other was and that all was well. Brexit has yielded no benefits and we have lost so much freedom. I’m sure Google could find a way to resolve this, guess they don’t think our shrinking island is worth the effort.