Hi, Admin
my samsung mobile works fine with the real tracker, great GPS signal and blue circle showing and driving around shows exactly were i am.
The problem i have whilst looking at my web site it's stuck on my house location only and doesn't move. it's as if the phone and web site are not communicating with each other.
thanks in advance
no tracking shown on website
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- Posts: 1
- Joined: Thu Aug 24, 2017 10:56 pm
Re: no tracking shown on website
I have a V20 that received a software update yesterday. I have no tracking other than showing me at home - and my partner isn't tracking and is 58 miles NE.
Help?
Help?
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- Site Admin
- Posts: 3130
- Joined: Tue Feb 06, 2007 12:36 pm
Re: no tracking shown on website
Hi,
Can you please login into the web portal with your account and check if it working there?
Can you please login into the web portal with your account and check if it working there?
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- Posts: 9
- Joined: Tue Jul 03, 2012 11:07 am
Re: no tracking shown on website
no showing of any movement on my account/site map just the red icon
phone showing excellent gps and tracks showing of my movement
phone showing excellent gps and tracks showing of my movement
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- Posts: 9
- Joined: Tue Jul 03, 2012 11:07 am
Re: no tracking shown on website
I don't know why but i just uninstalled real tracker and re-installed it again.
try it again and still no movement showing on my account map
try it again and still no movement showing on my account map
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- Site Admin
- Posts: 3130
- Joined: Tue Feb 06, 2007 12:36 pm
Re: no tracking shown on website
Hi,
are only missing the line which shows your track? Is the location itself up-to-date? Can you post me your username?
are only missing the line which shows your track? Is the location itself up-to-date? Can you post me your username?
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- Posts: 9
- Joined: Tue Jul 03, 2012 11:07 am
Re: no tracking shown on website
andypicks
location stays at my house on my account map and web site map
when moving away from my house movement is shown on the phone ok but not on the map so people still think i haven't moved
i have a track line on my phone when moving nothing on the web map
location stays at my house on my account map and web site map
when moving away from my house movement is shown on the phone ok but not on the map so people still think i haven't moved
i have a track line on my phone when moving nothing on the web map
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- Site Admin
- Posts: 3130
- Joined: Tue Feb 06, 2007 12:36 pm
Re: no tracking shown on website
OK, I'm pretty sure that your app is configured with a different username than you expected. Can you please check in the app settings?
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- Posts: 9
- Joined: Tue Jul 03, 2012 11:07 am
Re: no tracking shown on website
your spot on, went into settings for username and not right as was the password so changed
tried it and it's working now, i'm back on track
sorry to trouble over this, i knew it had to be something simple big thanks
tried it and it's working now, i'm back on track
sorry to trouble over this, i knew it had to be something simple big thanks
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